Today Steve locked his keys in the car, luckily we have roadside assistance for him (and luckily he was in town and not at work.) He called from home because his cell was in the car and then went out to the car about 15 minutes before the tow truck was going to be there.
The tow truck that took two hours and a couple of phone calls from my end to get it to actually show up. After this time I was spitting nails for Steve's sake. That kind of wait was completely unacceptable. 30-45 minutes for the on call guy to wrap things up and drive five minutes to the car? you bet. no problem. 2 hours? no. not even close.
The boss finally shows up completely apologetic. Steve's fine. Don't worry about it he says. No big deal. Hey, he finished two songs! It was productive time!
Good thing he was the one waiting for the tow truck.
He may also have been fine with the wait because he got out of helping clean the bedroom.